At suko59, protecting the personal data of our members is not an afterthought — it is a core operational commitment. This Privacy Policy explains precisely what data we collect, why we collect it, how we use it, and what rights you hold as a suko59 member.
Data Protection Principles
Six foundational principles that govern every data decision suko59 makes.
suko59 collects only the personal data that is strictly necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not harvest data beyond what is required for these defined purposes.
Every suko59 member has the right to request a copy of all personal data held about them. Requests are processed within 30 calendar days of receipt at no charge. To submit a request, contact the suko59 support team.
All data transmitted between your device and the suko59 platform is protected by TLS/SSL encryption. Sensitive data at rest — including payment details and identity documents — is stored using industry-standard AES-256 encryption protocols.
suko59 does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing companies. Your information is shared with third parties only as described in this Privacy Policy and only for the purposes stated therein.
Subject to our legal data-retention obligations, you may request the deletion of your personal data from suko59 systems. Requests are evaluated on a case-by-case basis, and data that must be retained for legal or regulatory reasons will be identified clearly.
Data collected for one stated purpose will not be used for a different, incompatible purpose without your explicit consent. suko59 defines its data processing purposes in this Policy and adheres to them strictly across all internal departments.
Summary: suko59 collects personal data to operate your account, verify your identity, process payments in IDR, and comply with applicable regulations. We do not sell your data. You have the right to access, correct, and in certain circumstances delete your data. By using suko59, you consent to the practices described in this Privacy Policy.
In this Privacy Policy, the following terms carry the meanings set out below:
This Privacy Policy applies to all Personal Data collected by suko59 through the following channels:
This Policy applies to all suko59 members, regardless of the city or region of Indonesia from which they access the Platform — including members based in Jakarta, Surabaya, Bandung, Medan, Semarang, Makassar, Palembang, Yogyakarta, and Bali.
This Privacy Policy should be read alongside suko59's Terms & Conditions. In the event of any conflict between this Policy and the Terms & Conditions regarding the handling of Personal Data, this Privacy Policy shall prevail.
suko59 collects Personal Data in two primary categories: data you provide directly, and data collected automatically through your use of the Platform.
3.1 Data You Provide Directly
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number (KTP/passport/SIM) | Registration; KYC verification |
| Contact Data | Email address, Indonesian mobile phone number, residential address | Registration; account updates |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, etc.), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history in IDR | Deposit/withdrawal requests; KYC |
| Verification Documents | Scanned or photographed ID documents, proof-of-address documents, selfie photographs | KYC verification |
| Support Communications | Chat transcripts, email correspondence, call recordings (where applicable) | When you contact support |
3.2 Data Collected Automatically
suko59 processes your Personal Data for the following defined purposes only:
suko59 processes your Personal Data on the basis of one or more of the following legal grounds:
Where we process Personal Data on the basis of consent, you have the right to withdraw that consent at any time without penalty. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to withdrawal.
suko59 does not sell, rent, or trade your Personal Data. We share data with third parties only in the circumstances described below:
All third-party processors engaged by suko59 are contractually bound to process Personal Data only for the specific purposes stated and in accordance with data protection standards equivalent to those applied by suko59.
suko59 retains Personal Data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. Retention periods vary by data category:
| Data Type | Retention Period | Reason |
|---|---|---|
| Identity & Contact Data | Duration of account + 7 years post-closure | KYC/AML legal obligations; dispute resolution |
| Financial Transaction Records | Duration of account + 7 years post-closure | Tax law compliance; regulatory audit requirements |
| Game & Wager History | Duration of account + 5 years post-closure | Dispute resolution; platform integrity audits |
| Support Communications | 3 years from date of last interaction | Quality assurance; complaint resolution |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of consent; regulatory compliance |
| Analytics & Cookie Data | Up to 26 months from collection | Usage analysis; performance monitoring |
Upon expiration of the applicable retention period, Personal Data is securely deleted or anonymized such that it can no longer identify you.
suko59 employs industry-standard technical and organisational security measures to protect your Personal Data from unauthorised access, accidental loss, destruction, or alteration. These measures include:
Member Responsibility: You are responsible for maintaining the confidentiality of your login credentials. suko59 will never ask for your password via email, WhatsApp, or any channel other than the official login page. If you suspect unauthorised access to your account, change your password immediately and contact support.
suko59 uses cookies and similar tracking technologies to deliver, secure, and improve the Platform. A cookie is a small text file stored on your device that enables suko59 to recognize you when you return and to remember your preferences.
Types of Cookies Used:
Managing Cookies: Most web browsers allow you to control cookies through browser settings. You can choose to block all cookies, accept only first-party cookies, or receive a notification before a cookie is set. Note that blocking strictly necessary cookies will prevent you from accessing certain Platform features, including account login.
As a suko59 member, you hold the following rights with respect to your Personal Data:
To exercise any of these rights, contact the suko59 support team at [email protected] (plain text — not a clickable link) with your account username and a description of your request. suko59 will respond within 30 calendar days.
suko59 does not knowingly collect or process Personal Data from individuals under the age of 21. The Platform is intended exclusively for adults. If suko59 becomes aware that Personal Data has been collected from a person under 21, that data will be deleted immediately and the associated account will be permanently closed.
Parents or guardians who believe a minor has registered an account on suko59 should contact support immediately.
21+ Only: suko59 employs age verification checks at registration and during KYC. Providing false information about your age is a serious breach of the Terms & Conditions and may result in account closure and forfeiture of funds.
suko59 operates as an internationally licensed platform. Your Personal Data may be transferred to, stored in, and processed in countries outside Indonesia where suko59's servers, data processors, or business partners are located. These jurisdictions may have data protection laws that differ from Indonesian law.
Where Personal Data is transferred internationally, suko59 ensures that appropriate safeguards are in place, including:
The suko59 Platform integrates certain third-party services to deliver game content, process payments, and provide customer support. These third parties operate under their own privacy policies, which are independent of this Privacy Policy. suko59 is not responsible for the privacy practices of third-party services.
Third-party services integrated into suko59 include:
The suko59 Platform does not contain links to external gambling sites, affiliate networks, or unrelated third-party websites.
suko59 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. Where changes are material — particularly changes that affect your rights or how your data is processed — suko59 will provide reasonable advance notice via email to the address registered to your account, or via a prominent notice displayed on the Platform upon login.
The "Last Updated" date at the top of this Policy reflects the most recent revision. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the amended terms, you must discontinue use of the Platform and may request account closure in accordance with the Terms & Conditions.
It is your responsibility to review this Privacy Policy periodically. suko59 is not obligated to individually notify members of minor editorial corrections or clarifications that do not materially affect your rights.
If you have questions, concerns, or requests regarding this Privacy Policy or how suko59 processes your Personal Data, you may contact the suko59 Data Protection Team through the following channels:
suko59 will acknowledge all data protection inquiries within one (1) business day and provide a substantive response within 30 calendar days. Complex matters requiring investigation may take longer; in such cases, suko59 will provide interim updates at reasonable intervals and explain the reason for the delay.
Your Privacy Matters: suko59 is committed to transparency in how we handle your data. If you believe we have not lived up to the commitments in this Privacy Policy, please let us know — we take all feedback seriously and continuously work to improve our data protection practices.
Review our complete Terms & Conditions, explore our Responsible Gaming tools, or visit our FAQ to learn more about how suko59 protects your data and delivers a secure betting experience.
Your data. Your rights. Our responsibility.